Plans that scale with your syncing needs

A managed record is any record being actively monitored for changes through your sync. Here's how we calculate it:

• "Existing and future data" or "Future data only" → Billed based on the highest number of records actively managed in a month. Restarting a sync does not increase managed records.
• "Existing data only" → Billed based on the largest number of records synced in a month, as this sync does not actively monitor changes.

A few important things to know:

• We don’t double bill—if you have 100 records syncing between two apps, we count it as 100 records, not 200.
• We don’t charge extra for line items, so product variations or invoice line items under the same record won't increase your record count.
• Records are billed based on the total unique items in sync, regardless of how many times they are updated or synced.
• If you apply filters, only records matching the filter criteria are counted.
• For integrations that support it, "Record Tracking Time Frame" helps control managed records by limiting them to a specific time range (e.g., last 6 months). This feature reduces the number of records being managed, giving users another way to optimize their usage.

To choose the right plan, estimate the number of records you will be managing in the near future and pick a plan that covers that amount.

• If your record count exceeds the base plan limit, you can purchase additional records based on our usage-based pricing, which is charged per 1,000 records.
• As your usage nears the plan limit, we will notify you via email and display a high usage alert in the product.
• If you exceed your plan’s limit, your sync will stop, and you will receive an immediate email notification. At that point, you need to either upgrade your plan or buy additional records to continue syncing.