Byteline actually deletes, creates, and updates items directly. It also did not require a complex flow that would make it hard to pinpoint an error or be hard to maintain for low-code or no code clients.
"SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system. SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting."